Customer story
- Customer
- R&M Rides, LLC
- Fleet size
- 28 vehicles · 34 drivers · 12 monitors
- Dispatch volume
- ~90–120 evening trips on a typical weeknight
- Previous process
- Download QRyde PDFs, look up rates in a shared sheet, type WhatsApp blocks driver by driver, then update the period Excel before anyone left.
- Implementation time
- Live for evening dispatch in under two weeks
- Verified result
- Evening schedule rebuild dropped from a multi-hour grind to a short review-and-send pass — QRyde still runs booking; AssignRide finishes the night.
“We were never going to leave QRyde or WhatsApp. AssignRide just took the part of the night where someone sat there rebuilding schedules by hand. Rates and monitors get checked once, messages look like what we already sent, and the workbook is current when finance asks in the morning.”