Resources

Guides and answers for your dispatch desk

Learn the product flow, install the QRyde helper, and find privacy details — without digging through the app.

Getting started

Create a company, invite your team, upload client rates, and run your first QRyde import.

See how it works

QRyde Chrome helper

Install AssignRide QRyde Helper from the Chrome Web Store, then Grab schedule from the QRyde portal without downloading PDFs every night.

Add to Chrome

FAQ

Common questions about rates, monitors, WhatsApp send, Excel write-back, and plan limits.

Jump to FAQ

Privacy & terms

How we handle company data, PHI display options, and account terms for AssignRide Dispatch.

Read privacy policy

FAQ

Frequently asked questions

Do I need to leave WhatsApp?+

No. AssignRide builds schedules for WhatsApp. You can copy a message or auto-send selected drivers and monitors.

How do I install the QRyde Chrome helper?+

Install AssignRide QRyde Helper from the Chrome Web Store (Add to Chrome). Inside the app, Dispatch → QRyde import also links to the listing and a connection check.

Does AssignRide replace QRyde?+

No. QRyde remains your trip source. AssignRide imports portal data or PDFs, then handles rates, monitors, messaging, and Excel.

Where do client rates live?+

In your company’s central client database — not on individual drivers — so every night’s review uses the same figures.

Can I still use Excel?+

Yes. Upload a period workbook, edit in-app when needed, and write the day’s dispatched figures back after send.

Is data shared across companies?+

No. Rates, team roster, workbooks, and schedules are scoped to your company.

What about rider privacy?+

You can mask rider names on screen. Manifest processing includes a clear consent path for PHI. See our privacy policy for details.

Also see Privacy and Terms.